Motorite Administrators

I will never ever take any product with Motorite again, Worse Service i have ever received. Claim for my shortfall cover which took forever Claims Consultant had all documents but told me she need time 7-14 working days to attend to my claim.mind you interest keeps going up on my shortfall.

All these negative reviews??? Let me just add my 2 cents here. I owned a Honda for about 9 years and have had Motorite Cover for as long as I've had the car. Drove it from around 80 000km to 360 000km. We did alot of long distance weekend family road trips and during the entire time that I've had cover with Motorite, they've always honoured claims and were always willing to assist with clarity on anything. In fact, for the most part, I did not even need to call them as either Honda or Steve's would sort things out with them. I would just book my car in, get dropped at home or work and they'd fetch me the afternoon. All the workshop would ask is if I have cover and I'd say Motorite. Done. Car would get sorted and I wouldn't have to lift a finger or anything. They really made owning a car enjoyable. Thank you Motorite.

Last year end of June I renewed my service plan and took out a service plan for my wife's vehicle too. July they deducted on the first and on the end of July. I told the person assisting me that I get paid on the last day of the month so I would like the debit to go off on the last day that I get paid. In December I booked my wife's vehicle for service at Honda. Her car stood there the whole day not being serviced, only to find out that motorite debited two installments the day before I got paid so the debits didn't go through. I felt so embarrassed plus the inconvenience of having the car stand there the whole day when we needed it. End of December they again debited the day before I get paid and now again I got a notification that they debited when I'm getting paid tomorrow. It seems to me like they deliberately debit the day before I get paid to not cover both vehicles for service. I have been debited for the seventh month now today and still we can service our vehicles. I'm strongly advising anyone to not take out any plan with motorite. I'm taking them to the ombudsman tomorrow morning!

Worst "service" ever. Our BMW has been by the garage since.the 27th of December. To date which is the 30th of January there is still a back and forth and back and forth as the garage hasn't even touched our car? Will NOT recommend them at all.

Disgusting- my car has been at Mercedes Benz for a week and Motorite haven’t even bothered to assist me or the service assistant Anna at Motorite won’t even take your calls and sends a generic email Good on me I have contacted Carte Blanche and will be conducting an investigation- this is a con that will be exposed!!!