Eyeconic Optometrists Houghton

This has been my third time coming to eyeconic optometrist Houghton and the service and tests has been excellent beyond my wildest dreams. I can recommend any one in particular those on my social and professional networks to come and experience the same. Keep it up eyeconic optometrists. Great Service!!!

The ladies at reception were very kind and helpful….. I didn’t book before hand and just came in , however they managed to assist me. Thank you for the good service

This my second time coming to them and they are really good at their job.. The explanations and all were good but my only problem was getting the full information but no worries all was sorted and I'm pleased with their service and customer care services.. I think I'll stick with them a little bit longer

The staff was very friendly and nice, they took me through everything thoroughly, helped me choose a much more suitable frame for me and the Doctor explained everything regarding my eyesight in detail. Highly recommend!

This is a lovely boutique optom, with secure offices. However the service is pathetic! My first experience was that they make minimal communication regarding my specs. I have had to constantly follow up. The wait time is long, why have the option of an appointment , when you cannot adhere to this. I have waited 45 minutes after my scheduled time. As of recent, I have tried to order my contact lenses with them, and whats the purpose having a whatsapp line, requesting I share my medical aid details there, if you do not respond to your customers. I went to lengths of trying to contact the other branch and email to advise nobody answered messages or phone calls to the number on google. Change the details and add your landline. When Thelma is overwhelmed, someone else should be assisting. It isn't only about aesthetics and your upper end location, you need to be mindful of customer etiquette.