TaxAssist

As a customer of TaxAssist I requested a tax directive. I was surprised by the charge, but Marius Higgs CEO of TaxAssist, waived the fee when it became clear that I wasn’t aware of the cost upfront. Their professionalism and willingness to resolve the matter stood out for me. Communication was clear and the process was handled efficiently. Thanks for the assistance and I will continue to use TaxAssist to handle my tax affairs!

I recently had the pleasure of working with TaxAssist and I cannot recommend them highly enough. As a small business owner needing to submit a tax return for the first time, I've been very nervous. Another company had quoted me a whopping R6,700 to file my return and insisted that accountants needed to sign off my financial statements. Fortunately, I discovered TaxAssist through Google Reviews and what a relief it has been! From the moment I contacted TaxAssist, their service was a comfort. They quoted me only R750 per return, which was already a massive saving. When I enquired about whether they also optimise tax returns, they helped me set up a meeting with their CEO, Marius Higgs via their online booking system. Despite booking just half an hour, Marius generously spent a full hour with me, reviewing my financials and offering straightforward, honest advice, completely free of charge! Marius explained that there was no legal requirement for the accounting department to sign off on the returns (although TaxAssist does offer accounting services). As the submission deadline approached, I received a reminder from SARS about potential penalties for late filing. In a slight panic, I called TaxAssist. Nomonde connected me with Marius, who promptly went online and filed my return. During this process, he discovered that I had mistakenly been filing my payroll under my personal account instead of my company’s. Marius offered to fix it for free and laid out a clear plan to address the issue. I am thoroughly impressed by the lengths TaxAssist goes to in order to help small businesses like mine, especially those of us who are strapped for cash and rather inexperienced. Their willingness to go the extra mile and genuinely offer assistance speaks volumes about the kind of relationships they aim to build. Another noteworthy point is their incredibly efficient system. Everything—submitting documents, signing mandates, requesting returns to be filed—can be done digitally. I didn’t have to print or scan a single document. I didn't even have to make a digital printout of my company's financial statements: Marius accessed my accounting app and did that for me. It’s evident that their streamlined processes enable them to provide top-tier service, as they aren’t bogged down by tedious admin work. All in all, I am beyond grateful to have found TaxAssist. To Marius and the entire team: thank you for your outstanding service, genuine support, and expert advice. You’ve built a company that truly helps and fosters long-term relationships. If you’re reading this and looking for reliable, efficient and cost-effective tax consultants, do yourself a favour and choose TaxAssist.

I have been battling to get feedback on my tax case for months. I have to call to actually get a response, even though I have not received any real answer regarding my case. I send email after email and don't receive any feedback!!! I have gone as far as emailing the Owner/Director as well and still no feedback. I would not recommend their services at all.

Exceptional Service and Communication I recently had my tax returns handled by TaxAssist, and I couldn’t be more pleased with their service. Their response time was amazing, and they communicated everything very clearly and also so cost effective for the level of service I received. I highly recommend them for their professionalism and efficiency. Thank you, TaxAssist, for making the process so smooth!

Great service. CEO literally took a Teams meetings with me at the beginning and helped me with my messy tax situation. Highly, recommend