Best physical therapists in Johannesburg: find options near you

lambertiphysiotherapy.co.za

2. Lamberti Physiotherapy WOODMEAD (Sandton)

Address

Allhart Office Park, 152 Western Service Road, Woodmead, Johannesburg, 2191, South Africa

Phone

+27 11 028 2805

Business Hours

Monday: 07:00–18:00
Tuesday: 07:00–18:00
Wednesday: 07:00–18:00
Thursday: 07:00–18:00
Friday: 07:00–18:00
Saturday: 08:00–13:00
Sunday: Closed

Website

Rating

9.5 (+ 97 reviews)

Lamberti Physiotherapy WOODMEAD in Sandton offers a professional and caring approach to patient well-being. Their team of skilled physiotherapists provides effective treatments tailored to individual needs, ensuring a positive experience for every client.

The clinic prioritizes clear communication and patient education, explaining processes thoroughly and addressing concerns with empathy. With a focus on comfort, expertise, and personalized care, Lamberti Physiotherapy WOODMEAD is a reliable choice for those seeking physiotherapy services.

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From the business

Identifies as women-owned

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Amenities

Toilet

Planning

Appointments recommended

Customer Reviews

It was easy to set up an appointment online and receive confirmation. The complex where the clinic is situated is just off M1 Woodmead Drive. The staff is welcoming, and you have less waiting time for the physiotherapist. They take care to explain the process and understand your problem. The facilities at the clinic are top-notch, with state-of-the-art equipment and comfortable treatment rooms. The physiotherapist, Sinqobile Msimango, was highly knowledgeable and skilled, providing effective treatments tailored to my specific needs. I felt comfortable and at ease throughout my sessions, knowing that I was in capable hands. The clinic also offers a range of additional services, such as massage therapy, which complement the physiotherapy treatments. Overall, my experience at this clinic was exceptional, and I would highly recommend it to anyone in need of physiotherapy services.

Jacob “Jay” Makgato

Lamberti Woodmead had great customer service and was very welcoming. They assisted me with every question I had. The physiotherapist that I saw, Yashoda was very helpful, friendly and knowledgeable. It was a pleasant experience and a well deserved session. I would definitely recommend them and be coming back for any other issue I may have.

Lee Maharaj

My very first time seeing a physio and Sinqobile made me feel at ease. I especially appreciated that she took the time to explain to me what I was experiencing and showed me on a picture so I could understand. She is friendly and professional and seems to be quite knowledgeable. Definitely happy to have booked with her. Every other staff member I encountered on my visits was polite and friendly. Such a lovely practice!

Thato Rasebotsa

Thanks for the great level of professionalism, Sinqobile Msimango! You’re great at paying attention to one’s needs and giving good tips on how to prevent strain going forward. Thank you for your positive attitude! You are highly recommended, especially to black women who might struggle finding medical professionals that make them feel comfortable in their medical consultations.

Mathole Malatji

Great session with Shelagh, she was very thorough and took alot of care with my son. He really liked her aswell. Would certainly go back to her.

amanda Nel

3. Dr. Mmatheo Motsisi

Address

38 15th St, Orange Grove, Johannesburg, 2192, South Africa

Phone

+27 11 640 3593

Business Hours

Monday: 09:00–16:00
Tuesday: 09:00–16:00
Wednesday: 09:00–16:00
Thursday: 09:00–16:00
Friday: 09:00–16:00
Saturday: 09:00–13:30
Sunday: Closed

Website

mmatheomotsisi.com

Rating

9.0 (+ 70 reviews)

Dr. Mmatheo Motsisi offers a unique and deeply healing approach to **acupuncture**. Her practice focuses on the holistic well-being of her patients, addressing not just physical ailments but also mental and emotional balance. Patients consistently report feeling welcomed, understood, and supported throughout their treatment journey.

Dr. Motsisi’s dedication to her craft and genuine care for her patients shine through in every interaction. She combines traditional **acupuncture techniques** with a profound understanding of energy flow and spiritual well-being, creating a truly transformative experience.

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Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Amenities

Toilet

Planning

Appointments recommended

Customer Reviews

I recently started acupuncture treatments with Dr. Motsisi for lower back pain, a pinched nerve, and numbness on the right side of my body – and I am truly grateful for her care. From my first session, I felt warmly welcomed and reassured by her deep knowledge and holistic approach to healing. She seamlessly integrates Chinese medicine with a broader, whole-body, mind, soul and spiritual perspective, making each session both therapeutic and restorative.

Not only has my body been responding well to the treatments, but I’ve also gained a deeper appreciation for the balance and harmony that acupuncture promotes. Dr. Motsisi’s professionalism, warmth, and commitment to patient well-being make her an exceptional practitioner. If you’re looking for a dedicated and skilled acupuncturist, I highly recommend her practice!

Liteboho Makhele

I had the privilege of experiencing both conventional physiotherapy and acupuncture with Dr. Mmatheo Motsisi, and it was truly a divine and spiritual. The session was not only deeply healing for my body but also for my mind and soul. Dr. Motsisi’s approach is gentle yet powerful.She also conducted energy field testing, which was incredible. It showed me how energy leaks when something is out of balance. It was eye-opening and added a whole new layer to my healing experience.

I came in with persistent back pain, and after the session, I felt an immediate release. The pain significantly eased, and I enjoyed the most restful sleep I’d had in weeks. This experience went beyond just physical relief — it was a holistic and spiritually rejuvenating journey. Highly recommend Dr. Motsisi for anyone seeking healing on all levels.

Lerato Molete

Visiting Mama as I called her is not only about attending to your physical problems. She goes deep into your inner being because of her Spritual Gift. The healing happens in your mind and automatically when she touches you with her tools, you feel the healing in your body. Always be positive, you will get positive results.

Mophethe Moeketsi

I was incredibly impressed with my recent visit to Dr. Mmatheo Motsisi . From the moment I walked in, I felt welcomed and valued. Dr. Mmatheo Motsis took the time to thoroughly explain my condition, answer all my questions, and discuss treatment options in a clear and understandable way. I left feeling confident in my care plan and truly appreciated their compassionate approach.

takalani makhado

Dr Motsisi is a blessing in my life both my knees were inflamed, had painful joints and sometimes would dislocate. Had a acupuncture treatments with Dr Motsisi my knees got healed no pains my muscles are tightened feeling so energetic and confident she is very professional and cares about her patients we connected spiritually.

Jessie Zulu

4. Samantha Dunbar Inc. Registered Physiotherapist and Biokineticist Bromhof

Address

and, Cnr Ostrich Road, Hawken Ave, Bromhof, Johannesburg, 2154, South Africa

Phone

+27 11 792 3994

Business Hours

Monday: 06:00–18:30
Tuesday: 06:00–18:30
Wednesday: 06:00–18:30
Thursday: 06:00–18:30
Friday: 06:00–18:30
Saturday: 07:00–13:00
Sunday: Closed

Website

sdphysio.com

Rating

8.3 (+ 57 reviews)

Samantha Dunbar Inc. Registered Physiotherapist and Biokineticist Bromhof offers a highly recommended service for individuals seeking to improve their well-being. With experienced and dedicated professionals, they provide exceptional care and personalized treatment plans tailored to each client’s needs.

The clinic’s commitment to patient satisfaction is evident in their positive reputation and the testimonials shared by satisfied clients. Their expertise in physiotherapy and biokinetics allows them to effectively address a wide range of musculoskeletal issues, promoting pain relief, enhanced mobility, and overall recovery.

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Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet

Amenities

Toilet

Planning

Appointments recommended

Customer Reviews

Amazing service, Thando was my physiotherapist, she explained everything, answered all my questions and walked me through everything I needed to know and do going forward. Left my appointment without the opportunity to thank her, she really was amazing. I’ve recommended her to the rest of my teammates and friends who are weirdly suffering from similar knee issues.

Lutho Kondile

Best physio I’ve had, and I’ve tried all in the area. My unbearable pain was fixed in a single session. From reception to the therapists, everyone is really professional and friendly. Therapist was happy to explain everything he was doing and gave great advice. I’ve finally found a treatment centre that will always deliver

Damin Assad

This week I came down with the horrible flu that has been going around. I was coughing terribly and my whole body was sore, I had a fever and the headache was unbearable. I am also 17 weeks pregnant so I was a bit hesitant to rush off to the doctor for a course of strong antibiotics. Sam suggested I book for one of her physio’s to do a home visit. The lovely Yarrissa came for my appointment on Wednesday morning. After a lot of chest pounding and some nebulising, I could feel the phlegm loosening. She came for a second appointment on the Thursday to do a bit more chest vibrating and to check if there was improvement. By that evening I was already feeling so much better. My headache had disappeared, I was breathing properly again and I could feel the cough was becoming less violent. I cannot begin to tell you how impressed I am. If I had known that chest physio works so well, I would’ve been doing this for years to combat the flu. I am truly a physio convert and would highly recommend you give the amazing physio’s at Sam Dunbar inc a try.

Victoria Modise

What a lovely practice & Samantha is the best physiotherapist! She is the only physiotherapist to get me pain free.
Thank you Sam for always assisting me and may your practice go from strength to strength.
Madelein

Madelein Gous

Jared is amazing. Brilliant service. Excellent staff all around.

Yesmin Beharie

5. Debbie Cohen Physiotherapy Rouxville

Address

Rouxville, Johannesburg, 2192, South Africa

Phone

+27 82 561 1806

Business Hours

Monday: 08:00–17:30
Tuesday: 08:00–17:30
Wednesday: 08:00–17:30
Thursday: 08:00–17:30
Friday: 08:00–16:00
Saturday: 09:00–12:00
Sunday: 09:00–12:00

Website

debbiecohenphysio.co.za

Rating

8.0 (+ 49 reviews)

Debbie Cohen Physiotherapy Rouxville offers a highly regarded service specializing in neuro muscular conditions. Their expertise lies in providing comprehensive and effective treatments tailored to individual needs.

Clients often praise the physiotherapists for their compassionate care, in-depth knowledge, and ability to clearly explain complex medical information. The clinic’s dedication to patient well-being is evident in its positive reputation and consistently high ratings.

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Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet

Amenities

Toilet

Planning

Appointments recommended

Customer Reviews

I have known Debbie Cohen for well over a decade. She’s an expert in her field. Her extensive knowledge together with her ability to think out of the box allows her to treat challenging and complex neuro muscular conditions with great success. She is passionate about her profession and compassionate towards her patients. Her patience and attentive care is exceptional. I highly recommend Debbie for physiotherapy treatment

Abdullah Coovadia

I recently had the opportunity to receive Physio treatment at Debbie Cohen ,and I am pleased to share my experience. From the outset, I was impressed by their professionalism and expertise. Debbie Cohen conducted a comprehensive assessment, taking the time to understand my specific condition and concerns.

Throughout the treatment process, Debbie Cohen demonstrated a strong command of various therapeutic techniques, which were effectively tailored to my needs. Her ability to explain complex concepts in an understandable manner was particularly beneficial, as it helped me grasp the rationale behind each treatment modality.

The clinic itself was well-organized and equipped with the latest technology, contributing to a positive therapeutic environment. Debbie Cohen maintained a compassionate approach, fostering a supportive atmosphere that encouraged open communication and active participation in my recovery.

Thanks to her diligent work and guidance, I experienced significant improvements in my mobility and overall well-being. I highly recommend her to anyone seeking professional physiotherapy services. Her dedication to patient care and commitment to achieving optimal outcomes truly set her apart in the field.

Gemano Lucas

I am so grateful that I found this practice! Debbie has been treating me for a few months now and she has honestly improved my quality of life. She is knowledgeable, empathetic and keeps up to date with the latest research. Anees Noorbhai is also a wonderful, experienced physio who helped my gardener with a very painful back injury. Mel, at reception, is friendly and a pleasure to deal with. They are able to submit accounts directly to medical aid which is most helpful. I would highly recommend this practice.

Phyllis Teubes

Ngozi was superb with my son who had bad pneumonia. Firstly, she was so kind and accommodating.Coming out to put home when we could not come in.Secondly, at our follow up with the Dr. The Dr said the Physio who worked with your son did a brilliant job of really working his lungs and managed to clear them. Debbie was on top of all progress of appointments, giving guidance and help all along the recovery period. We are so grateful to Ngozi, Debbie and Team. Thank you for helping to get my son better and back on track. Wishing you all continued success.

Mashi Zukerman

Anees worked on my daughter for 10 days straight while she had RSV. He helped us also get an understanding by telling us about the nature of the virus.
He was flexible with time and made sure to fit us in everyday. He was excellent. He helped her so much. She is 15 weeks old. We are so grateful that Anees treated her. Thank you Anees!

Adina Bacher

6. Carmen Physio

Address

1 Stan Road (corner Grayston Drive), Sandton, Johannesburg, 2196, South Africa

Phone

+27 63 946 8091

Business Hours

Monday: 07:30–17:00
Tuesday: 07:30–17:00
Wednesday: 07:30–17:00
Thursday: 07:30–17:00
Friday: 07:30–17:00
Saturday: 09:00–12:00
Sunday: Closed

Website

carmenphysio.co.za

Rating

7.5 (+ 42 reviews)

Carmen Physio offers a truly personalized approach to physiotherapy. The therapists are dedicated to understanding your specific needs and tailoring treatment plans accordingly. You’ll find yourself benefitting from both their expert knowledge and genuine care for your well-being.

If you’re seeking relief from pain or injuries, Carmen Physio provides a nurturing environment where you can focus on your recovery. Their professionalism and compassionate demeanor make the experience all the more positive.

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From the business

Identifies as women-owned

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Amenities

Gender-neutral toilets
Toilet

Planning

Appointment required
Appointments recommended

Customer Reviews

I honestly had a such a good and positive experience. I selected Carmen based off other reviewers as I have been looking for a physio and she did not disappoint. She listened, she had a great bedside manner and a good temperament all around. I intend to go back again for sure.

Funeka Peppeta

Carmen is incredibly professional and knowledgeable. She not only fixed my injured back muscles but also educated me on how to prevent future injuries through stretching and being mindful of my daily habits – all in one session.

Jocha Cronjé

Carmen is absolutely amazing. I don’t even want to think where my pain would be if I hadn’t seen her. I had intercostal pain and rib fractures. She sorted me out in 3 sessions. I literally could not move when I arrived at her rooms a week ago. I had to fight back the tears I was in so much pain. Even after the first session the relief was immense. I am so fortunate to have seen Carmen. She is truly a master in her field. My husband sees her for all his injuries and also thinks the world of her. Thank you Carmen.

Bronwyn Kinross

I have seen Carmen on two issues in the past year. She helped me with a sore neck just before a 14 hour flight. Recently with a nerve in back acting up. She is not close to my home or work but worth the extra time to venture out for quality care

Manoshan Pillay

Carmen is genuinely engaged with her patients. She goes the extra mile, and you really feel that she cares about your progress. I recommend her unreservedly.

Gail Smith

7. Physiotherapy Hema Gopal

Address

52 True N Rd, Mulbarton, Johannesburg, 2095, South Africa

Phone

+27 82 446 7592

Business Hours

Monday: 08:00–17:00
Tuesday: 08:00–17:00
Wednesday: 08:00–17:00
Thursday: 08:00–17:00
Friday: 08:00–17:00
Saturday: 08:00–13:00
Sunday: Closed

Rating

6.9 (+ 41 reviews)

Physiotherapy Hema Gopal offers a comprehensive approach to patient care, combining expert knowledge with genuine empathy. Hema’s commitment to understanding her patients’ individual needs ensures personalized treatment plans that effectively address a wide range of conditions.

Her skilled application of various physiotherapy techniques promotes not only physical healing but also overall well-being. Patients consistently report positive outcomes and lasting relief after seeking treatment from Hema Gopal.

View Details

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet

Amenities

Toilet

Planning

Appointments recommended

Customer Reviews

Hema is an experienced therapist whose professionalism and knowledge of the subject is immense. Her empathy towards her patients is a rare find. Try her, you will not be dissapointed. Both my daughter and I have used her over the years. She is a generalist whose technology matches those of specialized therapy areas. My sport injury was sorted by her in no time.

Sibongile Tshabalala

I had am ankle injury and consulted Hema. She is thorough, conducted full assessment snd explained all in a way i could understand and that helped me to understand the healing journey.She uses various methods depending on each pain point for faster healing. Thanks Hema for helping me heal do quickly.

Nomaphelo Kulu

29 years old, dealing with an AC joint sprain and rotator cuff pain. I received treatment from Hema and after 6 sessions I was back to full activity. I was happy with the results and I had a good experience in her care.

Lesego Maruping

Hema has been treating me from 2020. I had severe muscle pain in my shoulder and was unable to use my left arm. Soon after my first treatment I experienced extreme relief and my arm was flexible. Both my son snd daughter have been to her and her therapy has been amazing. She makes an effort to engage with her clients, leaving you feeling so comfortable and calm. Her pleasant mannerisms and level of professionalism is awesome. I would recommend her to anyone needing a physio

Roshanta Sewpersadh

I am 60 years old. Hema has treated me for more than 20 years. She has a great passion for what she does, and is also excellent at her proffesion. I broke my right wrist a few years ago. I could not use my right hand.
After physio 3 times a week, including dry needling, I could use my hand again.
Hema has even helped me with Sinus problems. She offers a Sinus wash, including dry needling, which gives you great relief. She comes highly recommended.
Liz Jackson

Liz Jackson

8. Nasreen Dursot Physiotherapy

Address

53 2nd Ave, Houghton Estate, Johannesburg, 2198, South Africa

Phone

+27 83 556 6702

Rating

6.5 (+ 36 reviews)

Nasreen Dursot Physiotherapy provides a highly personalized approach to physiotherapy, focusing on each patient’s unique needs.

Patients consistently praise Nasreen for her compassionate care, her dedication to helping them achieve their recovery goals, and her holistic treatment methods that address both physical and emotional well-being. Her expertise in various techniques and her genuine desire to help make her a trusted choice for those seeking quality physical therapy.

View Details

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet

Amenities

Toilet

Planning

Appointments recommended

Customer Reviews

Nasreen is a compassionate and professional physiotherapist, who is committed and dedicated to each patient she takes on. She provided my brother all the tools and support he needed in his recovery sessions Goes the extra mile, and is passionate about her field of work.

phindi phiri

Specialist Physiotherapist Nasreen has been treating me during my recovery post my initial knee injury, as well as with a plantar fasciitis flare up. Nasreen works into the joints and muscles and she works on the body holistically and the body holistically. She aids her patients to attain muscle strength and their goals very fast. She is an epic combination of a podiatrist, chiropractor and a specialist Physiotherapist all in one!

Furthermore, she is presently treating me post my ACL reconstruction and meniscus surgery on the same knee and my rehab and recovery is moving smoothly, attaining each milestone within days of her physio sessions.

She is one Physiotherapist that I know of, who conducts visceral manipulation on her patients, to ensure holistic healing. She is only the very best!

Nasreen is by far the most experienced Physiotherapist I have come across. She is sweet, kind, gentle, accommodating and fantastic at her work!

She deserves 7 stars!

Naushina Aboo

Nasreen is a calm, gentle, healing presence who does science-magic on the body. I am so lucky to have found her, I trust her as my physio for life now!

Kyla Davis

Nasreen is amazing. She is kind, compassionate and patient. Her course of treatment was excellent – it made a huge difference in Elijah’s life. Thanks so much 🙂

Deeksha Bhana

Nasreen is a fantastic physiotherapist with an amazing bedside manner. Nasreen has an amazing professional approach to her patients. I would recommend her services to everyone who requires a physiotherapist.
Nasreen has helped me tremendously with my condition. Thank you, Nasreen

Louise Bell

9. Nexus Physical Rehab – Norwood

Address

77 Dorothy Rd, Norwood, Johannesburg, 2192, South Africa

Phone

+27 76 161 1204

Business Hours

Monday: 06:00–19:00
Tuesday: 06:00–19:00
Wednesday: 06:00–19:00
Thursday: 06:00–19:00
Friday: 06:00–18:00
Saturday: 07:00–12:00
Sunday: Closed

Website

nexusphysicalrehab.com

Rating

6.0 (+ 36 reviews)

Nexus Physical Rehab – Norwood offers specialized biokinetics services to help individuals recover from injuries and improve their overall well-being. Their team of skilled professionals focuses on personalized treatment plans tailored to each patient’s needs.

With a focus on evidence-based practices and a commitment to client satisfaction, Nexus Physical Rehab – Norwood provides a supportive environment for rehabilitation. Their expertise in muscle therapy and sports injury recovery makes them a valuable resource for athletes and anyone seeking to regain mobility and strength.

View Details

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet

Customer Reviews

I had the pleasure of being treated by Landré for a knee injury, and I couldn’t be more impressed with the care and expertise I received. From the moment I walked into his clinic, I felt welcomed and in good hands.

Landré not only possesses exceptional knowledge in his field but also has a genuine passion for helping his patients recover. He took the time to thoroughly assess my injury, explain the treatment plan, and patiently answer all my questions.

Throughout the rehabilitation process, I saw significant improvements in my knee’s strength and mobility, all thanks to Landré’s tailored exercises, sports massage and guidance. His encouragement and positive attitude made every session enjoyable and motivating.

I’m thrilled to say that I’ve made a full recovery, and I credit Landré for his skill and dedication. If you’re in need of top-notch biokineticist care, I highly recommend him. Thank you for helping me get back on my feet!

Shannon

Landre is a consummate professional. He is managing to break down muscle knots that have been bothering me for ages. From being in continual pain in both arms I’m now almost pain free and able to do as I do once again. I’m now attending him regularly to get my pain sorted and will continue to see him long term to maintain a pain free existence. If you are in pain in any part of your body, Landre is the guy to sort it for you..he really is damned good at what he does and I highly recommend him.

Tony Baruch

Landré does fantastic work whether it’s mobility assessments helping you to identify issues and avoid injuries or sports massages to work out tight areas. Have had many sessions with him and plan on many more!

Jacob Richardson

I had an exceptional experience at Nexus Physical Rehab Center. Landre, the owner and biokeneticist, goes above and beyond to ensure personalized recovery for each individual. He genuinely cares about the health and well-being of his clients.

gabriel shamu

Landre was excellent in helping me deal with a Jiu Jitsu injury, didn’t overdiagnose but dealt efficiently with me. Happy to recommend him for sports related injuries / recovery etc.

Davis Cook

10. The Back Clinic Sandton

Address

Zotos Place, 37 Old Kilcullen Rd, Bryanston, Johannesburg, 2191, South Africa

Phone

+27 10 203 9045

Business Hours

Monday: 07:00–17:00
Tuesday: 07:00–17:00
Wednesday: 07:00–17:00
Thursday: 07:00–17:00
Friday: 07:00–17:00
Saturday: Closed
Sunday: Closed

Website

thebackclinic.co.za

Rating

4.6 (+ 32 reviews)

The Back Clinic Sandton appears to be a highly reputable establishment for addressing musculoskeletal issues. Their team of physiotherapists, biokineticists, and doctors are well-regarded and dedicated to providing personalized care.

Patients consistently praise the clinic’s professionalism, comprehensive treatment plans, and welcoming atmosphere. The Back Clinic Sandton seems like an excellent choice for anyone seeking effective relief from back pain or other related conditions.

View Details

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet

Amenities

Toilet

Planning

Appointments recommended

Customer Reviews

Overall, The Back Clinic is a great choice for physiotherapy in Sandton. They offer a variety of services, have a team of experienced doctors, physiotherapists, and Biokineticist with a good reputation.

“I was really impressed with the care I received from the team. The physiotherapist took the time to understand my condition and develop a treatment plan that was right for me. “I’m so glad I found The Back Clinic Sandton has helped me so much with my back pain.

Jacob “Jay” Makgato

Had a really wonderful experience from the prompt booking by Thembi with emails of the forms to the consultations and treatments with Physiotherapist Tarcia and Biokineticist Fatima. Wonderful ladies in the BC team. Their reception also very welcoming and facilities were really clean. I’ve known about this place for a while now and my only regret is that I didn’t go there sooner.

Samantha Dube

The below email sent on Monday with no reply.

Sent: Monday, 09 December 2024 14:06
Subject: RE: Bryanston: A7 Health Appointment Feedback
Importance: High

Good afternoon Zukiswa,

I visited on the below date and thought I’d give some feedback.
I googled specifically looking for a physio, explained that I was in excruciating pain and was given an appointment for the next day.

I took time to carefully fill out all 9 pages of the consultation and was disappointed to see that the physio didn’t even look at the form and asked questions that were answered in those pages.

I have been struggling with chronic pain for many years, I have a beauty salon with staff who are fantastic at massage and I visit a neurological chiropractor every Monday.
I was 100% clear when I made the booking that I needed something else to give me relief.

I stand corrected but I think the physio’s name was Thando.
Firstly, she didn’t look at the 9 pages I completed then proceeded to do an “analysis” of sorts & only after I was clear about needing the actual treatment (AGAIN) did she take me back into the room.

She asked me “what is it that I want” – I am familiar with anatomy & prior to this frustrating question, I explained & showed her by touching her neck & shoulder.
I then experienced the worst attempt at a physio session I have ever experienced – I started treatment in 1994 so I have been to a few.

I would be surprised if she has an actual physio qualification because when I asked for lev scap trigger points, I’m not quite sure what I received.
I was hoping for some interferential, stretching, shoulder mobility and actual trigger points but what I received was a localised massage my junior therapist could have done 10 times better.

While laying there, trying to constantly explain to her where the issue is I wondered if I should just get up & walk out.

I waited for the doctor who was very sweet & kind, while she prescribed painkillers I thought about the huge waste of time, money and most importantly hope!
If I wasn’t in tears when I walked out, I would have complained then & there & most probably refused to pay for that “physio” session.

I spent hard earned money from my business & honestly would like a refund for the physio session.
I’m still deciding on weather to do a google review, I’m so disappointed because the reviews before this terrible experience were great.

I am so disappointed

Please confirm when I will receive my refund
Here’s my bank details:

Laurien Lawrence

This clinic is managed very professionally from the point of managing appointments to the process of Doctor consultation, physiotherapy and biokinetics. I have been on a 6 week program thus far and there is tremendous improvement on my neck and back pains. They are highly recommended. A very good personal interaction with their patients from all who are employed there in this clinic.

Rafik Cassim

I recently completed my 12 week program at the Back clinic and it was well worth it. They really helped me learn how to manage the pain, they are literally there with you all the way! I loved the fact that you get a Biokenetics, a physiotherapist and a doctor to see you through your process. I thoroughly enjoyed the massages, really targeting the problem areas. Everyone was just amazing. Best service money can offer. Very clean facilities too.

If you suffer from back pain, give them a try you won’t regret it.

Ripfumelo Mabunda