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Fairly spacious gym.
A few machines need urgent repairs and maintenence.

The wifi is just about non-existent- the staff at Kauai even told me that it is not possible to buy anything there because the wifi is so weak it is basically not working.

VGA Honeydew is very nice, not that big as it looks though, it’s just that it’s wide & opened inside the changing rooms are wide enough, the v club is also wide. The parking is also huge. They have new machines as well .
The was some funny smell in the showers I think it was the drain, hope it will be sorted out.
Other than that it was a good visit.

I have been to many virgin active gyms but this one is just not good. The equipment is nice but everything is on top of each other. There is no space to breathe without breathing someone else’s air. The water fountains are broken and the one that does work has low pressure and so you have to give it a blow job to have water but the staff are very friendly.

EDIT:
Since originally posting my review, improvements have been made. Boards have been posted explaining the machine repair delay, asking staff and members to wear masks and the cleaning boards have also been used during cleaning cycles. Thank you for improving and showing commitment to gym members. Much appreciation!

Original Review:
Every time I come to this gym the machine is either frozen or not working.

Overall the gym is clean and weights are available.

Hazardous cable spanning the whole gym floor wide with no boards to indicate the possible fall.

Staff and many people not wearing the required mask inside the gym. Only when entering the gym people are wearing afterwards no one has a mask on?

Photo: Machine stuck on 5 after trying to adjust the setting for 10min. Slow and unresponsive user interface.

It’s a good gym, with all the associated amenities. It’s also popular, so there’s a wait for most equipment in busy periods, so time your workout well.

This email was sent on the 2/4/25 and still no response!!!

I’m literally on a treadmill that shocks you if you touch the screen right now!!! Pathetic service with arrogant managers that could care less!

Hi,

This is a long overdue mail.

My partner and I have been with Planet Fitness “SIGNATURE” Bedfordview since last year Jan/Feb.

Now, I know that equipment needs fixing and so on but the equipment at this gym is horrid. Most of the running machines (touch screens) don’t work. The ones that do, shock you (Which I advised the reception of last year, and nothing was done), they stop randomly because of some issue of something not being connected or the raise function is non-functional.. Today, I had the pleasure of going from machine to machine, trying to find one that worked! (I went to 5) And climbed on one and used the raise function, tried to lower it and what do you know, it malfunctioned. (This has been happening since early last year)

Some of these issues are also on the other machines like the elliptical machines and bikes.

And the track! There is a leak from the roof that causes a huge puddle on the track…. Really?

Most of the machines are dirty, the mats are always dirty.

We are at a “SIGNATURE” gym, yet it feels like we are in a cheap motel gym!

Besides the fact that I requested my contract copy from the gym last year already and still to this date I have not received it.

Our gym fees went up this Jan – do you think it’s fair that we struggle in your gym and have to pay for it?????????

Please see the description of what a “SIGNATURE” gym is and honestly tell me that PLANET FITNESS “SIGNATURE” BEDFORD CENTRE is what it describes.

Planet Fitness Signature is a premium brand within the Planet Fitness health and fitness chain, offering a higher-end experience with state-of-the-art equipment, modern facilities, and potentially additional amenities like indoor running tracks.
Here’s a more detailed breakdown:
Premium Experience: Planet Fitness Signature clubs aim to provide a more upscale and comprehensive fitness experience compared to standard Planet Fitness locations.
State-of-the-Art Equipment: These clubs feature advanced fitness equipment and technology.
Modern Facilities: Signature clubs often boast modern design, updated change rooms, and potentially larger workout areas.
Additional Amenities: Some Signature clubs may offer additional amenities like indoor running tracks, specialized training zones, and potentially more group fitness classes.
Higher Membership Cost: Due to the premium features, Planet Fitness Signature memberships typically come with a higher monthly cost.

Been gyming here for two years now and heading to my third year and I love it
People are friendly and the place is always clean!!!
I love bootlegger as I keep getting my smoothies after a great workout.

We paid our account in advance and somehow was giving an amount that is short of 25 cents, which now reflects on my husband’s account and he was then therefore blocked to go to the gym. We then asked if we may please pay the 25 cents with the following month as it would be ridiculous to pay 25 cents with a card. The reception lady was less than helpful, first saying no he won’t be able to continue gyming unless he pays otherwise wr need to ask permission from the manager. We then said please get the manager and she said no, she will get them to phone us. Not surprisingly they never called. When I asked her the next day why she said she didn’t have our numbers, yet she saw us in the gym for at least 1 hour and even said goodbye without asking for our number. When I mentioned this to the spinning instructor, she also approached the manager asking to call me, which didn’t happen. I asked one of the other gentlemen that work there also to help, 48 hours later there is still no feedback. This has so far taken a week in total and still no help.

I love it.
Youd think location is akward but,it actually makes sense.
The gym is Level 1 up.
Accesibke theough the parking lot or front from woolworths lifts.

There is no air conditioning so it is always hot and humid inside, no air ventilation either.
The place has over sold memberships now it’s way too busy to get a workout in during the evening.

Unfortunately you will find equipment everywhere except on the machines or cables – if you love an Easter egg hunt, you’ll love this gym for trying to find attachments.

*this has been edited as it’s been a year since a complain with nothing being done to date

Lovely gym with fantastic staff,but the building it is situated in, makes this place a horrible place to go for me 5 days a week! It is high up in the building (no stairs) but with only one lift working 95% of the time which takes you 20 min to get in the gym during peak times. Sometimes your parking ticket expires and then you have to deal with the rude and horrible security staff! The parkings are also big enough for a scooter and parking is scarce. Coming in and out of this gym is a nightmare in all aspects. Once inside,its absolutely amazing. I just gym there seeing as it is walking distance from home.

Love it!

I love a nice clean and neat gym. This one does not disappoint. It is very spacious with a
Lovey pool and loads of difference areas to train. The staff is always very helpful and friendly. The equipment is fairly new and well maintained. It is always clean…

The best is there is an amazing view across the city to take your attention away from the pain…

They sell day membership for approx £20 per day! Well worth it!

Sauna constantly pongs. A small that never ever goes away, even straight after it’s “cleaned” at 11am… the theft of phones has historically also been bad, seems to be sorted now, though?

Gotten salmonella from the Nu lol. gym is not worth the price.

I’ve been a member at Rosebank Virgin Active for about 7 years and have never had a reason to complain…until now. I believe the manager has been made aware of this following issue but has NOT done anything about it : the skill mills in the general stretch area STINK so badly of old sweat that you cannot walk/run on them for 30 seconds without being nauseated by the disgusting smell. I know we all sweat at gym but honestly, these machines need some form of maintenance / deep cleaning …one cannot exercise on them. I’ve seen tons of people start walking on them and then getting off in seconds. The manager is aware of this problem but has failed to address it…shame on you !

Love that this is our regular gym; great facilities, amazing staff, spacious layout and great inspiring energy all round. Anytime I go to other Virgin Active gyms I’m reminded of why I love this one so much.

UPDATE: After my car was broken into and I was robbed in the old Ed’s parking lot, I was told by the manager to open a case with the police so that I could see the camera footage. When I sent the case number through, I phoned back to see the footage and the manager told me I can’t see it without a police present? Sounds dodgy and kind of like an inside job. This isn’t the first time something weird has happened at this branch, a few months ago, I was followed to my car by a weird man and the same camera footage problem came up when I reported that too.

You should come to this gym if you enjoy getting robbed. If you are the kind of person who likes having their car broken into, mangled, broken and your valuables stolen all while having a steam or a run on a treadmill then this is the gym for you!

One of my favorite gym, the space is big.
The equipment is new.

The gym is good and spacious especial their change rooms, they also enough weight section, however they just seem to be having challenges with power and water almost all the time and it is really disappointing and it ruins the gym’ image.

I do think they need to get new equipment .. and a whole restructuring of the weight training area .. Because it gets so full it will accommodate people better .. but the gym itself is nice ..

One of the best and most welcoming LGBT friendly gyms in Joburg. The equipment is always maintained and the staff are super friendly. If you’re scared of the gym, I’d highly recommend trying out this one, the sisters made me feel right at home. 10’s, 10’s, 10’s across the board! ✨

Thieves!! Been trying to sort out the cancellation from July last year. Paid my 3 months (July, August and September) carried on billing and illegally debiting R49 and R50’s! So called Managers never responds, tried to contact so called regional manager… he doesn’t answer emails and the receptionist says she doesn’t have his contact details. What a joke! They keep saying my account was opened again after a failed debit order *October* but ended in September. I don’t know what mickkey mouse company that is, or where they vett the staff from… but it’s managed worse then anything you can imagine!!!! You can’t even find competent people on Google that will help within Gym Company Winchester Hills!!! I will not stop until my accou t is clear!!!

It can get quite crowded, which is good for business but not for my zen. Machines are often breaking down, they do fix them up but still. Parking also becomes a hassle. The staff is nice. Trainers are cool

It is wonderful to visit now, most equipment is available to use, unlike early in the year Jan – Feb, TEAM *New Year Resolution* is nowhere to be seen.

It’s a nice gym. It has everything you need.

All 5 members of my family are members here. There is one staff member that harrases my son on a daily basis. I will be canceling. I advise everyone to avoid like its the plague. Most equipment doesn’t work or broken and never gets fixed. If I could give -100/5 I would. Rather pay more at Virgin!!!!!!

I’m so happy here, I absolutely love it. Ive been going for 3 weeks and it has been blissful. Most of the staff members that I’ve interacted with are bubbly and/ or friendly which makes waking up to go to the gym at 5am a pleasant experience. It just sucks that the Kauai in the gym isn’t operational during loadshedding. But even the staff that works there is so kind and efficient in what they do, they can quite seamlessly handle multiple orders and enquiriesat once. I also adore the sitting/ working area and love that the changing rooms, loos and showers are always clean. I’d think no one used that if I wasn’t there so often, that’s how well kept they are. It’s a really conducive environment.

Great service,very clean gym !the stuff is really friendly especially a guy called Phemba.

Absolutely shocking. Staff say that my boyfriend (who I live with!) may not spot me because of social distancing. So by all means, come and have half a workout. Machines that are blocked off do not make sense. I understand if they are right next to each other but surely they should skip one in between then? And if a machine is all alone then why block it off? And machines that are more than 2m apart? Hate this club for it’s lack of common sense! Virgin, do better!

Nestled in the heart of Johannesburg, Virgin Active Balfour Park offers an unparalleled fitness experience that truly stands out in the bustling world of health clubs. From the moment you step through the doors, you’re greeted by the warm, welcoming smiles of the staff, whose friendly demeanor instantly makes you feel at home. It’s as though you’re more than just a member—you’re part of a community that thrives on health, vitality, and a shared commitment to personal well-being.

The club boasts a wide variety of vibrant, engaging classes designed for all ages and fitness levels. Whether you’re looking to challenge yourself with high-intensity interval training or prefer the calm and balance of yoga, there’s something here for everyone. The instructors are knowledgeable, passionate, and always ready to motivate you to push past your limits. Each class is a dynamic blend of energy, camaraderie, and expertise, making it easy to look forward to every session.

A surprising luxury feature at this branch is the beautifully maintained, temperature-controlled pool. Warmed to just the right degree, it offers a soothing post-workout retreat or a relaxing way to ease into your fitness routine. Swimming laps in such comfort feels less like exercise and more like an indulgent escape from the ordinary.

And just when you think the experience couldn’t get any better, enter the KAUAI smoothie bar. Situated within the club, this healthy eatery feels like the perfect reward for all your hard work. Whether you’re craving a nutrient-packed green smoothie or a protein-rich snack, KAUAI offers a delicious and wholesome way to refuel. It’s a sweet treat that perfectly complements the energy and atmosphere of the club, ensuring that your wellness journey extends beyond the workout itself.

Overall, Virgin Active Balfour Park excels in every aspect of customer service, earning a well-deserved 5-star rating. Its inviting ambiance, combined with top-notch facilities and a dedication to the well-being of its members, creates a fitness haven that makes staying healthy both luxurious and enjoyable.

This is a modern, clean gym with friendly staff. Only a steam room, no sauna since it is a bit smaller. Brand new treadmills and bicycles, nice floor area and some weights. Although it is a smallish gym it has everything you need. Beautiful pool where you can watch a great sunset…for real!!!

The gym is so lovely. They have aerobics. You always have a trainer on standby to advise depending on your gyming needs. It’s also based close to offices, banks as well restaurant. It’s so convenient for people working at Braamfontein. Their hospitality and customer care is top of the range. Showers are cleaned properly.

Never been turned down from working out from a virgin active gym until today. No questions asked. Just no you can’t gym here if you not on the national plan.

Great Gym with Great Coaches and Equipment.

The gym has got everything u may need. You can join classes for different exercises from morning tilll evening.

There is also great hospitality from the administration and the coaches. It’s a great place to train and most importantly, it snot that pricey! About R290 per month. It’s a bargain.

I went to go give Virgin Active a try cause my friend invited me and the guy at the entrance was just pressuring me to get a membership. Once I got in and started working out another guy just went on and on trying to apply even more pressure to the point where I absolutely didn’t want to be there. He interrupted my session and started making me feel like I don’t belong there cause I don’t want to pay R50 for a membership when I actually just wanted to think about it. Terrible interpersonal skills, it’s clear that they earn on commission but they shouldn’t force me to sign up so hard for their benefit. I will not step foot in that gym again.

Off peak hours the gym can feel quite spacious but otherwise it gets very congested. I’d suggest late morning to early afternoon as a good time to visit.
For a red branch, it offers a good variety of machines and the facility is well kept and member friendly.

Excellent fitness place with modern gym equipment and a vibrant atmosphere. Better than most gyms in and around Sandton.

World on it’s own. Holistic. Well balanced. Family. Experience is magic. Nothing like this in RSA. Staff professional. I’m talking about Sunninghill. Have to try it, then you can say you’ve experienced true fitness environment.

I come to the women’s room after gym 30 minutes before the gym closes and see this picture! All the drawers are wide open, including mine, where my personal things are. It’s called “take whatever you like”!
There is absolutely no care for the clients and no respect!
I DO NOT RECOMMEND

The sauna and steam room are frequently out of service, which is causing inconvenience to our members who rely on these facilities on a daily basis. It is imperative that at least one of these facilities be in working order at all times.

Absolutely Disappointing Experience at Moove Sunninghill

Moove Sunninghill is by far the worst gym experience I’ve ever had. The facilities are in constant disrepair—both the sauna and steam room are broken most of the time. The hygiene standards are shocking; this is easily the dirtiest gym in Gauteng, (I have never seen it being cleaned).

The management is disorganized and unresponsive. Over the festive season, they changed gym operating hours without ANY communication—no email, no SMS. Instead, they put up an A4 paper on the wall, expecting members to notice. They also frequently change policies and regulations without notifying members.

Avoid taking out a membership here. It’s a waste of money!!

What an amazing gym it is with first class amenities. Very well maintained and equiped gym with all the modern facilities including jacuzzi, sauna, steam room, group fitness classes, swimming pool, weights area, cardio section, shoe cleaning section, cafe, chiropractor and lot more. It’s indeed one of the best gyms across South Africa.

We were invited to attend a spinning class as a way of introducing us to the club . Russell was the instructor and he was great the studio looks good but not that functional, the spin bikes are very uncomfortable and there is no microphone for the instructor.
Overall the gym is a beautiful space, very empty, there were only 3 people in the class. The ladies bathrooms looks like a 5 star hotel!

Parking is an issue because you need pay for that, but the overall space is beautiful.

Old eds definitely has more of a vibe. This gym feels very exclusive, staff are friendly and lots of equipment.

It’s going to cost you, but if exclusive is your vibe then this is the place for you.

Excellent. Great fitness facility with range of classes. Excellent service levels from staff.

Great Healthclub. Excellent service with friendly professionals (from Personal trainer’s, fitness instructors to the cleaning staff). A conducive environment in health and fitness for working professionals, after a long day. I make it a point to train and relax my body here at least twice a week. Good one, guys

-Spacious gym
-Friendly staff
-Equipments are very well maintained and organized per muscle group
-Pool available
-Membership price is great 3100 ZAR(165USD)
However a single day pass costs 675 ZAR(36USD)

This was the best training experience I’ve had. I trained MMA with Brendon and Matt for three weeks and in that time I’ve learned more about fighting than years training elsewhere. My only regret is not finding this place sooner and not being able to stay longer to train. Would recommend coming here if you’re serious about learning how to fight.

The best fighting gym in SA hands-down. I started Muay Thai with no previous training and my experience has been amazing. Coach Sherazaad knows what he’s teaching inside-out and is super professional and pleasant to work with. If you’re looking to start a martial art, stop faffing and sign up with this gym today. You will change your life, no exaggerations.

I thank FSC – Brendon & my amazing trainer Axel for all the progress I’ve made in the past 8 months. I’ve had so many ‘wins’ in every aspect from dietary changes to mental health and physical fitness due to the absolute support that I’ve been receiving. With every training session I feel a little bit stronger, happier and closer to my goals. Looking forward to the rest of my journey with FSC.

Been training with coach Dan for the past 6 months. Great sessions with awesome colleagues. Brilliant trainer. Seen a lot of progress in strength and fitness and overall mindset. 100% recommend

Amazing gym conveniently located. Gain wisdom from truly talented veteran warriors like Frans while transforming your body!