Best currency exchange services in Johannesburg: find options near you
Johannesburg, a bustling metropolis at the heart of South Africa, is a hub for international trade and finance. As such, the demand for reliable and efficient financial transaction services is constantly growing.
Navigating the world of currency exchange can sometimes be complex, requiring careful consideration to ensure favorable rates and secure transactions. Fortunately, Johannesburg boasts a wide array of providers dedicated to offering seamless foreign currency solutions to both individuals and businesses.
- Discover 10 outstanding options for currency exchange services in Johannesburg
- How to find your ideal currency exchange service at the best price in Johannesburg?
- Catalog of services offered by currency exchange services in Johannesburg Foreign Currency Exchange
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Frequently asked questions about currency exchange services in Johannesburg
- What currencies can I exchange at bureaus in Johannesburg?
- Where can I find currency exchange bureaus in Johannesburg?
- What fees should I expect when exchanging currency?
- Is it safer to exchange currency at banks or bureaus?
- How do I avoid scams when exchanging currency?
- Are there any restrictions on exchanging currency in South Africa?
- What is the best time to exchange currency in Johannesburg?
- Do I need to carry my passport when exchanging currency?
- Can I exchange small denominations of currency?
- What if I need to exchange a large amount of currency?
Discover 10 outstanding options for currency exchange services in Johannesburg
Here are 10 outstanding options for currency exchange services in Johannesburg based on value for money:
1. Absa Towers West
Tuesday: 08:30–16:30
Wednesday: 08:30–16:30
Thursday: 08:30–16:30
Friday: 08:30–16:30
Saturday: Closed
Sunday: Closed
Absa Towers West is a prominent landmark in Johannesburg, known for its modern architecture and imposing presence. It houses several businesses and offices, making it a hub of **commercial activity**. The building features amenities such as restaurants and convenience stores, providing convenience for employees and visitors.
With its strategic location and professional environment, Absa Towers West offers a reputable setting for companies seeking to establish themselves in the city. The tower’s design is often admired for its sleek lines and contemporary aesthetic, contributing to the overall urban landscape.
Wiesenhof restaurant with good food Convenience store next door is very expensive but has a wide variety of stock
2. FNB BankCity
Tuesday: 09:00–15:30
Wednesday: 09:00–15:30
Thursday: 09:00–15:30
Friday: 09:00–15:30
Saturday: 09:00–11:00
Sunday: Closed
FNB BankCity offers a convenient and modern banking experience. The location provides easy access to various amenities and services, making it a one-stop shop for customers’ needs.
With knowledgeable staff and efficient service, FNB BankCity prioritizes customer satisfaction. Its online banking platform is user-friendly and secure, allowing customers to manage their finances conveniently from anywhere.
Shocking Online Support from FNB – Not What You Expect from Private Wealth
As a Private Wealth client, I expect a certain standard of service – but FNB’s online help is absolutely shocking. I waited over 40 minutes just to get a response on their messaging app, only to receive unclear, frustrating replies from someone who didn’t seem to fully understand English.
It’s unbelievable that a premium banking tier comes with such poor support. Slow response times, lack of clarity, and no real resolution – it’s a far cry from the level of service Private Wealth clients are promised.
FNB needs to seriously relook their online support structure. This is not just disappointing – it’s unacceptable.
3. Exchange4free – South Africa
Tuesday: 08:00–17:00
Wednesday: 08:00–17:00
Thursday: 08:00–17:00
Friday: 08:00–17:00
Saturday: Closed
Sunday: Closed
Exchange4free is a reputable service in South Africa specializing in international money transfers. They are known for their efficient and secure processes, ensuring a smooth experience for customers sending funds abroad.
Clients frequently praise the professionalism and helpfulness of Exchange4free’s staff. The company prioritizes customer satisfaction by providing clear communication, competitive exchange rates, and timely service. Their commitment to transparency and reliability makes them a trusted choice for currency exchange needs.
Would definitely recommend them. Thank you for making us feel safe to work with your company.
4. Mukuru
Tuesday: 08:30–16:30
Wednesday: 08:30–16:30
Thursday: 08:30–16:30
Friday: 08:30–16:30
Saturday: 09:00–15:00
Sunday: 09:00–14:00
Mukuru offers a convenient way to send and receive money across borders, making it easier for people to stay connected with their loved ones. Their commitment to providing fast and reliable service is commendable.
The customer support team is always available to assist with any inquiries or concerns, ensuring a smooth and positive experience. Mukuru continues to strive for excellence in the financial services industry.
Website says open 8.30 but we waited until 9.15 for doors to open we stood in the line for almost 3 hours its now 11.32 still outside we havent been helped at all.
The main reason is that we have someone selling line positions together with security on duty.
Please kindly sort this out mukuru we cant be waking up to hold queues while others just come pay and get service while we stand outside.
What is the point then of queuing if you ca just buy the position and be first to be helped why not just add ob the website that positions are sold so that we know and collect from others branches
We had to stand for a whole 3 hours while this man was busy making money.
Fustration is an understatement.
Mukuru Hillbrow if you cant provide service do let us know so we can visit other branches rather than sitting here and watching you guys do as you please
5. Capitec Bank Johannesburg Rosebank Mall
Tuesday: 08:30–17:30
Wednesday: 08:30–17:30
Thursday: 08:30–17:30
Friday: 08:30–17:30
Saturday: 09:00–14:00
Sunday: Closed
Capitec Bank Johannesburg Rosebank Mall offers a generally positive customer experience. Their staff are described as friendly and efficient, consistently going above and beyond to help customers. The branch is well-maintained and equipped with modern facilities.
Customers particularly appreciate the **quick service** and **knowledgeable staff**. The **positive attitude** of employees creates a welcoming atmosphere for those visiting the bank for their financial needs.
I kindly request that the management address this issue and advise staff members to refrain from eating chew gum while serving customers. This would greatly improve the overall customer experience and maintain a professional atmosphere in the bank.
I gave a 4 star because the service was good and the consultant was friendly – but the chew gum . Thank you for your attention to this matter.
6. Standard Bank The Glen
Tuesday: 09:00–15:30
Wednesday: 09:00–15:30
Thursday: 09:00–15:30
Friday: 09:00–15:30
Saturday: 08:30–12:00
Sunday: Closed
Standard Bank The Glen offers a comprehensive range of banking services, including personal and business accounts, loans, mortgages, and investments. The knowledgeable staff are dedicated to providing excellent customer service and assisting clients with their financial needs.
The branch is conveniently located and easily accessible. Their customer service is known for being helpful and efficient, always ready to assist with any inquiries or transactions. They prioritize the well-being of their customers by offering a secure and comfortable banking environment.
My mistake not taking my ID but why was I not qualified at the door, and told I need my ID before I sat and waited. Not happy with the service at all. Can’t even change a cellphone number, something that should be simple and quick.
7. Standard Bank Rosebank
Tuesday: 09:00–16:00
Wednesday: 09:00–16:00
Thursday: 09:00–16:00
Friday: 09:00–16:00
Saturday: 08:30–13:00
Sunday: Closed
Standard Bank Rosebank is a reliable financial institution offering a range of banking services. The staff are consistently described as helpful and friendly, going the extra mile to ensure customer satisfaction.
Customers praise the bank’s efficiency and professionalism, highlighting their positive experiences with account opening, card requests, and other transactions. The bank aims to provide a welcoming atmosphere where customers feel valued and supported.
2nd visit took an hour to open an account, 3rd visit came to collect a new card only to wait another hour with only 3 people ahead in the queue to not be served, and have to return on another day.
Absolutely useless
Phumza Mtuli was professional , very helpful and patient. ⭐️
However, once it was finally my turn the person who helped me was a pleasure to deal with
8. Nedbank Greenstone Mall
Tuesday: 09:00–16:00
Wednesday: 09:00–16:00
Thursday: 09:00–16:00
Friday: 08:30–16:00
Saturday: 08:30–12:00
Sunday: Closed
Nedbank Greenstone Mall offers a consistently professional and efficient banking experience. Their staff members are always friendly and ready to assist with any queries or transactions you may have.
The branch is well-organized, making it easy to navigate and find the services you need. Customer service and banking solutions are handled promptly and effectively.
On the 1st of April, my father’s Nedbank account was debited for R38500. Immediately, my father reported this as fraudulent and went to Nedbank Greenstone Mall to sort it out. Imagine his surprise when no manager was available at the branch, but he was told by tellers that it will be resolved in 24 hours.
Then, on the 2nd of April, when it was in fact not resolved, he found himself back at Greenstone Nedbank, where again no manager was found at the branch and this time he was given a number two numbers to phone(0800555111 and 0800111359). One not in service, the other rang. Because employees were at team building. Then, after 3 hours and about 14 cancelled calls he got through to a clerk who told him she’d escalate and it would be resolved in 24 hours – noticing a pattern ♀️?
On the 3rd of April, with no money in his account.. and no resolution. We got through to a Team leader based in KZN, two things shocked me: 1 – she would not divulge her details because of the “POPI” act, however 2 – she was more than happy to give me the name, surname and account number of where the debit had gone, after admitting it was done by a Nedbank employee into a Personal Loan Account. She then proceeded to tell us that only 40% of my dad’s money would be returned and the other 60% would go to Nedbank as a “recovery fee”. Apparently we’d receive a call with further information within an hour. Then 2 hours later we went to the Rivonia Head Office – at which the main branch also had no management on site as they were in a “meeting all day” (This is the third day in a row that Nedbank had no management at their branch – also noticing a pattern ♀️). The lady at reception also told us that all the telephonic clerks work from home – so there has been a rise in fraudulent activity and we were advised to open a case at our local police station – because now this was considered “Theft”.
Finally, the lady at reception put us through to a lady in Legal – who not only escalated but resolved our case in 24 hours. This means in total we spent over 7 hours and went through over 13 clerks to get our issue resolved.
South Africa, your “Number 1 Bank” was happy to steal from my father (fraudulently) and reveal the banking information of other clients at Nedbank. If this is your “Number 1” bank – what hope do you have ♀️.
I went into this branch after having received communication from Nedbank that I needed to present myself at a branch so I could get my account Fica’ed.
I got my number and waited for about 15 minutes for someone to help me – only to see a lady after me being served first, she was number 23 behind my number 22.
When I asked what was going on I was told that the lady in question ( No. 23 ) only needed a document stamped with a bank stamp…well I only needed my account Fica’ed!!
How do you Nedbank employ these incompetent individuals who know nothing about customer service and deal with clients daily with such terrible attitudes?
9. FNB
Tuesday: 09:00–17:00
Wednesday: 09:00–17:00
Thursday: 09:00–17:00
Friday: 09:00–17:00
Saturday: 09:00–13:00
Sunday: Closed
FNB offers a comprehensive range of **banking services**, catering to both individual and business needs. Their commitment to **customer satisfaction** is evident in their wide network of branches and online platforms, making it convenient for customers to access their accounts and conduct transactions.
Their dedicated team of professionals strives to provide prompt and efficient service, assisting with various financial needs such as opening accounts, applying for loans, and managing investments. FNB’s focus on **financial technology** allows them to offer innovative solutions and digital banking tools, keeping pace with the evolving demands of customers.
But the service is sooo slow at this branch. I waited an hour+ in the Q just to collect my card.
Been waiting two hours for collecting a card. Only two people are working behind the cubicles with a bank full of customers waiting to be helped. I only have a credit card with FNB and will definitely not be opening another check or savings or any other account for that matter.
H’lo Christo,
As I said at my branch visit this morning, When any FNB staffer gets his or her face close enough to my nose to where I smell hir Friday night garlic butter dinner on my otherwise beautiful Monday morning, then no matter how beautiful they are; no matter how expensive their hair, make-up, nails, perfume and tailored FNB uniforms are – THEY HAVE VIOLATED MY PERSONAL SPACE!
And worse so when they’ve just returned from a smoke break!
Back in the night, FNB used to place 1½ inch thick bulletproof glass panes between us customers and their staff – not for fear of that percentage of our population then called criminals, comrades, cadres, and terrorists, but to shield us from such nasty up-your-nose customer relations close encounters. Things were so much better back then when things were worse!
Someone needs to tell every single FNB employee that personal space means a full outstretched arm’s length distance. And the mechanics of fresh breath, staying in your lane, speaking up and speaking clearly need to be practiced and enforced from pre-appointment job induction onwards – including those doing-the-doing things you’re expected to ding-the-dong at home before you get to work – (not only brushing your teeth..!) Especially the fresh breath part, ‘cos perfume and peppermints don’t always cut it.
10. State Bank of India
Tuesday: 08:30–17:00
Wednesday: 08:30–17:00
Thursday: 08:30–17:00
Friday: 08:30–17:00
Saturday: Closed
Sunday: Closed
State Bank of India offers a wide range of banking services to its customers. Known for its extensive network of branches, SBI provides convenient access to financial products and solutions.
The bank is committed to providing excellent customer service and aims to meet the diverse needs of individuals and businesses. SBI’s strong brand reputation and experience make it a trusted choice for many in India and beyond.
The refurbished internet baking website is better but can be improved much. Customer Services are poor, no one picks the phone or responds your email within time. Pure government culture and reaping benefits of the State Bank brand legacy.
I must say, they have put quite some good money to make the branch swanky. You will have a feeling of private client but I guess most of the retail customer like us have no place in their system.
The receptionist is pointless. I heard her lying to someone on the phone that Girish hadn’t responded to his email or calls because he was currently in a meeting with CEO, while I was standing in front of her. When I asked where Girish was, he was finishing up his banking work. So….her job is basically to lie to customers. They are rude, and unhelpful liars.
SBI in India is bad enough, but they’ve exported their awful attitude and practices to South Africa. The bank employees make you feel like they’re doing you a favour by attending to you. Do yourself a favour and find another bank. even in India.
How to find your ideal currency exchange service at the best price in Johannesburg?
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Catalog of services offered by currency exchange services in Johannesburg Foreign Currency Exchange
Currency exchange services in Johannesburg facilitate the conversion of one currency to another. This allows travelers, businesses, and individuals to access foreign currencies for international transactions or personal use.
Competitive Exchange Rates
Reputable currency exchange services strive to offer competitive exchange rates. They may compare rates from various banks and markets to ensure their clients receive the best possible value for their money.
Cash Transactions and Money Transfers
Services in Johannesburg cater to both cash transactions and money transfers. You can exchange currency for cash or send funds electronically to recipients in different countries.
Prepaid Travel Cards
For travelers, prepaid travel cards offer a convenient way to manage expenses abroad. These cards are loaded with a specific amount of currency and can be used for purchases, ATM withdrawals, and other transactions.
Multi-Currency Accounts
Multi-currency accounts allow individuals or businesses to hold multiple currencies in one account. This simplifies international finances by providing easy access to different currencies without the need for frequent conversions.
Wire Transfers and Remittances
Currency exchange services often provide wire transfer and remittance services. These facilitate fast and secure transfers of funds internationally, commonly used for business transactions or personal remittances to family members abroad.
International Payment Solutions
Some currency exchange services offer international payment solutions that simplify cross-border payments. This can include platforms for online payments, invoicing in multiple currencies, and managing international receivables and payables.
Frequently asked questions about currency exchange services in Johannesburg
What currencies can I exchange at bureaus in Johannesburg?
Currency exchange bureaus in Johannesburg typically offer a wide range of **popular currencies**. This includes major global currencies like the **US dollar**, **Euro**, **British pound**, and **Japanese yen**. They may also handle less common currencies depending on demand. It's always best to contact the specific bureau beforehand to confirm their offerings.
Where can I find currency exchange bureaus in Johannesburg?
Currency exchange bureaus are commonly found in areas with high tourist traffic, such as **OR Tambo International Airport**, major shopping malls, and popular city center locations. You can also search online for **directories** listing currency exchange bureaus in Johannesburg.
What fees should I expect when exchanging currency?
Currency exchange bureaus usually charge a **commission fee** or a **markup** on the **exchange rate**. The exact fees vary between bureaus, so it's important to compare rates and fees before making your transaction. Some bureaus may also have **hidden charges**, such as transfer fees, so be sure to inquire about all potential costs.
Is it safer to exchange currency at banks or bureaus?
Both banks and authorized currency exchange bureaus offer secure ways to exchange money. However, some people find that banks tend to have **lower rates** while bureaus offer more **convenience**. If you're concerned about security, choose a reputable bureau with **security measures** in place, such as CCTV cameras and trained staff.
How do I avoid scams when exchanging currency?
To avoid scams, only use reputable currency exchange bureaus that are licensed and registered. Be wary of individuals or businesses offering unusually high exchange rates or asking for **large upfront payments**. Always verify the **identity** of the person you're dealing with and be cautious about sharing personal information.
Are there any restrictions on exchanging currency in South Africa?
South African residents and visitors may exchange **limited amounts of foreign currency** without reporting it to the authorities. However, larger transactions or exchanges involving certain currencies may require **documentation** and compliance with **regulations**. It's best to consult with a financial advisor or the South African Reserve Bank for specific information on exchange limits and regulations.
What is the best time to exchange currency in Johannesburg?
Currency exchange rates fluctuate constantly. While there's no guaranteed "best" time, it's generally advisable to exchange currency **in advance** of your trip to avoid potential fluctuations during your stay. You can also check online for real-time exchange rate information and compare offers from different bureaus.
Do I need to carry my passport when exchanging currency?
Most reputable currency exchange bureaus will require you to present a form of **photo identification**, such as your passport or driver's license. This helps verify your identity and comply with anti-money laundering regulations. Ensure that your identification documents are valid and readily available.
Can I exchange small denominations of currency?
While most bureaus handle standard denominations, they may have **limitations** on exchanging very small amounts of currency. It's best to inquire about their **minimum exchange amount** beforehand to avoid any inconvenience or delays.
What if I need to exchange a large amount of currency?
For larger transactions, it's advisable to contact the bureau in advance to discuss your requirements and arrange an appointment. They may have specific procedures for handling substantial sums of money and can provide you with a **customized quote** based on your needs.